Autotask Outlook Add Ins

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On the Add-Ins for Outlook page, browse for the add-in you want by selecting All and scrolling through the list, or search for an add-in by using the Search box. When you find an add-in you want, review its privacy policy.

  1. Autotask Outlook Extension Download
  2. Autotask Outlook Integration
  3. Autotask Workplace
If Outlook terminated during operation, the ClearContext add-in could be disabled. The first step is to restart Outlook and see if that fixes the problem. If this does not work, follow the instructions below to re-enable.
**Please note that there are two places to check listed below - COM Add-ins and Disabled Items**
Outlook 2010, 2013 and 2016
  1. Select File > Options > Add-ins. In the bottom of the Window select Manage: Disabled Items and click Go.. Select the checkbox next to add-in:clearmail.dll. Click Enable.
  2. If that doesn't work, select File > Options > Add-ins. In the bottom of the Window select Manage: COM Add-ins and click Go... Enable the checkbox next to ClearContext.
    COM Add-ins.png (2.82 KiB) Viewed 78215 times

Outlook 2007

Autotask Outlook Extension Download


  1. Select Tools > Trust Center. Click Add-ins. In the bottom of the Window select Manage: Disabled Items and click Go... Select the checkbox next to add-in:clearmail.dll. Click Enable.
  2. If that doesn't work, select Tools > Trust Center. Click Add-ins. In the bottom of the Window select Manage: COM Add-ins and click Go... Enable the checkbox next to ClearContext.
    COM Add-ins.png (2.82 KiB) Viewed 78215 times
Ins
Outlook 2003
  1. Select Help > About Microsoft Outlook > Disabled Items and select the checkbox next to add-in:clearmail.dll.
    Disabled Items Outlook 2003.png (23.15 KiB) Viewed 78215 times
  2. If that doesn't work, select Tools > Options > Other > Advanced Options.. > COM Add-Ins.. and ensure the box next to ClearContext is checked.
    COM Add-ins Outlook 2003.png (21.5 KiB) Viewed 78215 times

I have two computers running Windows 8 and MS Office Home Premium. Everything works fine on my desktop but my laptop is experiencing problems.

I have MS Office Premium on both computers.

For Outlook 2013:

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We have Swiftpage ACT 16 (2014 version) which has an add in that is stored in MSCOREE.DLL -- I

We use Teamviewer add in - it says it is stored in MSCOREE.DLL

We use 4Team's Outlook Duplicate remover and it says it is stored in MSCOREE.DLL

Autotask Outlook Integration

The above add ins all say 'Unloaded' (versus 'Loaded at Startup' on others). I have checked all of them and usually when they are checked, they load automatically. These don't load in. I tried restarting Outlook. I tried unchecking 'Redemption DLL'. I tried reinstalling ACT and checking and repairing MS Office. I upgraded it to Windows 8.1. I ran System Mechanic and cleaned up the registry.

Autotask Workplace

Anyone have any ideas -- the common denominator is that all 3 use MSCOREE.DLL and they all say 'unloaded'. I really need ACT and Outlook Duplicate Remover to work. The desktop has similar installs and no problems.

Thanks

Jeff